Exchange Policy

The House Of VS  team thoroughly inspects all items prior to shipping to ensure great quality because of this all jewelry is FINAL SALE. We DO NOT ACCEPT RETURNS/EXCHANGES.

NO REFUNDS. NO CHANGES. NO CANCELATIONS. Once an order is placed no changes or cancelations can be made. All orders can only be shipped to the confirmed address in PayPal. We are not responsible to change the address or name under any order. This is to protect our customers and our company.

PLEASE NOTE: If an item arrives broken please email us within 24 hours of receiving.

 

Shipping & Handling

All orders are shipped USPS First Class or Priority 

Orders typically ship the within 2-3 business days from the receipt of payment verification. Orders placed on Friday- Sunday will be processed starting the following business day.

Please allow up to 5 business days for your item to ship during sales and Holiday season.

Pre-ordered items please allow 10 business days for your item to be shipped.

You will receive tracking information on the day your order is shipped.

       Tracking My Order

To track your order please use tracking number emailed to you once your order has been shipped. If your tracking number does not work visit www.usps.com to manually input your tracking number.

House of VS  is not responsible for unexpected shipping delays caused by circumstances related to weather or the courier.